Cortni Reid - Practice Administrator
Born in Southern California and raised in Arizona, I moved to Texas to attend Angelo State University. I graduated in 2004 with a bachelor’s degree in Spanish and a minor in business and headed to Austin. I started my dental career in 2005, became an official Texan, and never made it back to Arizona! Twelve of my Thirteen years have been spent working with Dr. Shipp and I am so grateful to have an incredible dentist and mentor to work with. I especially enjoy getting the opportunity to connect directly with our patients.
Whether it be over the phone or in person, I love the time I get to spend interacting and getting to know patients and their families. Working in this smaller office has been such a blessing in that we are finally able to slow down and take the time to create a family atmosphere that is genuine, inviting and trustworthy. I consider it a privilege to work with such a highly talented and passionate team of dental professionals. I am very proud to call Shipp Family Dentistry my dental home.
When I am not in the office you can find me taking pictures on the football field or basketball court. My boys are incredible athletes that keep me going and give me such happiness when I watch them enjoying themselves.
Fun Facts about Cortni: She speaks fluent Spanish, she was a pole vaulter and triple jumper in college at Angelo State ( GO RAMS!) She is passionate about photography and loves taking pictures of her boys playing sports. We call her Head Coach because she is always up for a motivational video, speech or crazy activity that is intended to motivate her team (sometimes we just think she is looking for an excuse to be crazy!)
Rachel Castro – Patient Coordinator
I entered the dental field in early 2021. Dr. Shipp took a chance on me I couldn’t be more grateful. Our practice manager Cortni took me under her wing and had me up to speed in no time. I have a large customer service and hospitality background having worked in hotels, restaurants and consulting businesses. I have always had an interest in the medical field having been an athletic trainer for all four years of high school. I am so excited to be back in the field that has always been so interesting to me.
It brings me great joy to be the first and last person our patients see when visiting our practice. I pride myself in providing a great check in and check out experience. Weather I am booking your next appointment or explaining how to make your dental treatment fit your budget I strive to make patients feel comfortable and understood. My position has also allowed me to be what my coworkers refer to as the “cruise director”. I have become the designated event, team building and meal planner for the office. If it’s a party or a meal just find me, I’ll get it planned for you! When I am not at work my days are spent with my wonderful husband Tyler and my two children Evelyn and Cayden.
Fun Facts about Rachel: Rachel is an original Austinite and local Lake Travis resident having graduated from Lake Travis High School in 2013. Rachel spends all her free time cheering on her stepson in his various sports and working on her new status of girl-mom chasing around her precious toddler Evelyn!
Becky Pedroza - RDA
I have been working in dentistry since 1995. Fortunately for me, my entire dental career has been spent working knee to knee with Dr. Shipp! I consider it a great privilege to work with such a motivated, caring and highly talented dentist! She has taught me almost everything that I know in dentistry and has instilled in me and our entire team that we need to make every effort daily to achieve our purpose: To provide the highest level of quality care in a comfortable and personal environment for each and everyone of our patients. When I am not in the dental office I love spending time with my awesome son Sebastian and watching any, literally any, sport!
Fun Facts about Becky: She will never turn down an opportunity to go watch live sports! She can be found supporting the Taylor Ducks athletics program regardless if she knows any of the players or not! Becky is by far the employee with the most tenure working with Dr. Shipp for over 20 years and she also wins the award for driving the furthest with a one-way, hour-long commute to the office (now that’s dedication folks!). Lastly, Becky is one of the best dental assistants we know but she is the most dedicated employee when it comes to making time for snack and lunch breaks! Don’t get in the way of Becky when she is hungry!
Christina Martinez – RDA
I have been in dentistry since 2003. I have been fortunate enough to spend many of those years working alongside Dr. Shipp. I love all aspects of dentistry, but my passion lies with smile transformations and high-level cosmetic dentistry. It brings me great joy to assist in helping patients regain their confidence by helping them achieve a beautiful, healthy smile. If your dental treatment involves any temporary crowns, you will be sure to see me by your side.
They say to be successful you must surround yourself with successful people. I can confidently say that every person I work with here at Shipp Family Dentistry thrives on being successful for the betterment of our patients. Dr. Shipp is such a talented dentist that she allows my skills to shine bright. The atmosphere here is truly one of family so don’t be surprised if you hear tons of laughter when you walk in the door!
Fun Facts about Christina: She has two incredible children, Jeremiah the 16-year-old video gamer and 6-year-old Charleigh who loves gymnastics and always keeps Christina on her toes with her fun and sassy personality! When Christina is not with her awesome kiddos, she enjoys spending time outdoors. Christina is also an incredibly talented makeup artist, if we ever plan a night out, she’s our go-to for all things beauty!
Perla Osario – RDA
I started working as a dental assistant in 2021. I am one of the newest and youngest team members at Shipp Family Dentistry. Fortunately for me, I have been surrounded by incredible mentors in Dr. Shipp, Becky and Christina. I consider myself extremely fortunate to work with women who are passionate about their profession and great leaders when it comes to providing a superior level of care. I am so excited to continue to expand my dental skills with this group. I couldn’t ask for a better office to be my first introduction to dentistry! When I am not the office I love spending time with my family, playing soccer and chasing down beautiful sunsets!
Fun Facts about Perla: She was born and raised in Mexico City and is fluent in Spanish. She shares a great love for the outdoors and is always up for an adrenaline pumping game of paintball! She loves her family more than anything. Perla may be the youngest member of our team, but she is hands down the biggest team player we have! If anyone needs help, no matter the task, you can always count on Perla to be the first to step up and assist!
Shelbi-Jean White - Hygiene Assistant
I graduated from Tarleton State University in 2021 with a bachelor’s degree in biomedical science and a minor in psychology. I plan on attending dental school where I will eventually become a pediatric dentist. In the meantime, I plan on learning as much as I can here at Shipp Family Dentistry to better prepare me for my dental career.
I love being able to have the opportunity to work here at Shipp Family Dentistry where I am learning constantly from incredibly experienced and talented mentors. When I am not at the office, I am spending time at my other job as a cheer and tumble coach at Tumble Town. Being able to share my passion for cheer all while trying to pursue my career in dentistry is a dream come true.
Fun Facts about Shelbi: She grew up being involved with the FFA program where she grew a great love for livestock animals and learned the true meaning of leadership and teamwork. Shelbi’s father is the FFA teacher at Lake Travis High School, which is where Dr. Shipp and she met. Shelbi is a huge Texas country music fan and loves attending concerts. During the summer you can find her on the lake with friends and family.
Cathy Young - RDH
I graduated with a bachelor’s degree in dental Hygiene from the University of Michigan in 1979. I practiced in Michigan until I married in 1992 and relocated to the Lake Travis area. I worked at a practice in downtown Austin from 1992- March 2020 when the industry shut down. In 2021, I was pleased and fortunate to join Dr. Shipp’s practice in Lakeway which strives to care for and educate patients on a personal basis, consistent with my years of experience.
When I am not busy educating patients on their oral health needs you can most likely find me with my beautiful family. I have been married to my husband Greg for 30 years. My daughters Kristin (Texas A&M 2007) and Carlee (Texas A&M 2025) and my grandchildren, Owen (9) and Olivia (6), who know me as “Cappy”, are always keeping my on my toes! I am a huge fan of all sports but you will find me cheering the loudest for my teams; Astros, Detroit Tigers, University of Michigan and Texas A&M!
Fun Facts about Cathy: Besides assisting patients in achieving optimal oral health, Cathy is a fierce competitor in Tennis! On her days off you will most likely find Cathy on the tennis courts competing with her teammates with the UTSA and WTTA leagues. After she’s got her competitive fill, Cathy loves to relax with cooking, gardening and bird watching.
Leah Trombly - RDH
I was born and raised in South Texas where I attended Texas A&M Corpus Christi before transferring to Coastal Bend College in Beeville, Texas for dental hygiene school. After spending a few years in the Austin area practicing dental hygiene, my husband and I moved to Virginia. After close to a decade in Virginia we decided to move back home to be closer to family and friends and raise our children.
With more than 15 years of experience I am happy to say that I still love what I do. I thoroughly enjoy meeting new patients and building relationships with them and their family members. I love hearing the stories of what brings our patients in to see us. My greatest joy is assisting my patients in achieving healthy mouths and lifestyles through improving their oral care.
Fun Facts about Leah: Leah loves traveling and exploring new places. She keeps busy taking family hikes on the weekends and chasing around her two beautiful daughters.